Policies

By providing your email address to Holos Health you are consenting to receive email reminders of appointments and newsletters, occasional updates, and promotions from our partner, CannaKoru. You will also receive a reminder phone call, email, or text from our office the day before a scheduled appointment. To opt out, simply click Unsubscribe on any received emails, or reach out to us via email, frontdesk@holoshealth.org, to be removed from our email list. 

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Non-Acute Care Office

Holos Health does not provide acute care. Phone calls will be accepted only during office hours Monday through Friday from 9am to 5pm (no weekends or after hour calls accepted). If you have an emergency, please contact your closest urgent care center or emergency department. We do not provide prescriptions for narcotics.

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Extended Plant Counts

Extended plant counts (over 6) can only be recommended for patients over the age of 30 with a debilitating, chronic medical condition. Rare exceptions are made for patients under 30. Patients under 30 who are requesting an increased plant count are required to provide medical records of the chronic medical condition.

 

All Services and Sales are Final

All service sales are final, and refunds are not permitted. Our staff is here to assist you with the state registration process within our means. The online registration process is the responsibility of the patient. Our office does not have the ability to change the information input into a patient account once it has been submitted. You must contact the state directly regarding an issue with the online registration.

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Cancellation / No Show Policy

I understand that Holos Health requires a 24-hour cancellation notice for any appointment. Failure to do so interferes with our ability to serve our patients who are in need in a timely manner. I understand that my failure to furnish 24 hours notice will result in a charge of 50% of my appointment cost.

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